We are hiring!

Sales Office Associate

GenDx, experts in transplant diagnostics
GenDx is a global leader in molecular diagnostic laboratory solutions for high resolution tissue typing of both donors and patients and monitoring transplant success. We combine our cutting-edge software solutions and reagents for DNA sequencing-based HLA typing and Chimerism monitoring strategies with our excellent customer support including a comprehensive education program.
GenDx Products Inc. is a subsidiary of the science-based Dutch enterprise GenDx with North American headquarters in Chicago O’Hare, IL.
Since 2022, GenDx is 100% owned by the French entity Eurobio Scientific SA.

To reinforce our North American team, we are hiring a Sales Office Associate

As Sales Office Associate, you ensure a smooth organization, execution and monitoring of the entire order handling process, including shipping.

Your main tasks include:
▪Handling of the complete order process: from order to invoice, including reminder.
▪Communication with purchasing departments regarding orders.
▪Contact third parties for logistics-related issues.
▪Consultation with the Logistics department of GenDx for shipment and forecasting purposes.
▪Processing incoming phone calls and e-mails.
▪Conducting financial administrative tasks and processing these in SOS Inventory.
▪Supporting colleagues by providing customer sales data.
▪Organizing and/or supporting external meetings upon request.

Education and Requirements
▪Preferably a Bachelor’s degree, affinity for (molecular) biology is a plus.
▪Proven experience in office management and administrative work.
▪Preferably familiar with logistical processes.
▪Proven extensive experience with Microsoft Office.
▪People skills and communication abilities.
▪Experienced in working as part of a team as well as on own initiative.
▪Ability to prioritize and organize tasks in a proactive, calm manner, with a focused approach.
▪Outstanding in keeping overview with attention to detail.
▪Pragmatic, presentable and service-oriented work attitude.
▪Outgoing, and dependable personality.

You can contact Walter Balvers Walters PhD, Global Logistics Manager at +31 (0)30 252 3799 or w.balvers@gendx.com.

Do we match?
Send your CV and motivation (stating ‘2024_03_SBOA’) to Ellen Joziasse, Director HR, at hrm@gendx.com.


This is a 0.8 FTE position
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Unsolicited third party/agency profiles and resumes will not be considered.